Frequently Asked Questions

Read our most frequently asked questions here. If you still need a question answered, contact us on social and we'll answer it for you :)

General

High Tide strictly adheres to all legal regulations. To purchase our smoking products, you must meet the legal age requirement. The federal minimum age for the sale of smoking products is 21 years old.

Upon clicking the "Place Order" button, you will be directed to our age verification page. This step is a legal necessity, and your information will be securely processed via AgeChecker.net solely for age verification purposes. You will need to upload a photo of your ID and enter your date of birth for verification. Please note that this step is mandatory for all orders and cannot be skipped.

If you are not of legal age to purchase smoking products, we will not sell you smoking products.

High Tide is deeply committed to ocean conservation efforts through our "Waves of Change" initiative. Through our partnership with Greenspark, we rescue 25 plastic bottles from the ocean with each order. We also ship all our packages in 100% recycled cardboard boxes.

By choosing High Tide, you not only enjoy a superior smoking experience, but also contribute to maintaining the health and beauty of our oceans for future generations. For more info on the environmental impact we make, click here.

Products

Our papers are made of all-natural hemp paper! It is chemical and pesitcide free to ensure a clean smoke and a slow burn.

The cardboard tubes are designed to protect the cones from being crushed during shipment and these tubes can be used to help pack the cone!

Please Note: These are not designed to be smoked.

Shipping

Yes! All of our products are shipped in plain, unmarked recycled cardboard boxes. We understand your need for privacy and we intend to keep it.

We charge a $5 flat rate on shipping to the United States. However, you can get free shipping with any orders over $50!

Our papers are processed and shipped within 5 business days. Meanwhile, our eco-friendly apparel can take 7-10 business days to produce, and another 5 business days to ship via USPS.